10 Steps to a hugely successful web 2.0 company
Charlie's (no last name) list feels like an itemized The Cluetrain Manifesto. It all seems a little too easy, and makes no mention of how to sustain such an enterprise (all points brought up in the comments), but nevertheless succinctly illustrates that this is a new era for designing applications, one that revolves not around creating a great product, but rather around creating great relationships with customers.
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